everyone we came in contact with was very nice and friendly, never made us feel like we were customers with just another "car to work on". didn't have my father waiting a long time like most places, so thats great as well. even the guy I talked to to set up the oil change appointment was very pleasant, plus we got a $25 amazon gift card for getting our oil change with them! good oil change AND and amazon gift card?! AWESOME! we will for sure be coming back!